delivery of services

[Takashi]

I'd appreciate if if you could help me with the underlined part.

"We are in the early stages of a long-term shift from mass labour to highly skilled "elite labour," accompanied by increased automation of goods and delivery of services."

Could you tell me what "delivery of services" means here?

Could you also tell me if "delivery" here means to send something to people or to accomplish something?

Thank you very much.

Takashi

[PennyFarthing]

There's a tendency these days to speak of 'delivery 'of services; I would prefer 'provision'. That's what it means.

[Takashi]

Thank you very much indeed, PennyFarthing!
Everything is clear now.
I really appreciate it.

Takashi

[PennyFarthing]

You're welcome. Glad it helped.